BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
    2. Car Charging
    3. Conference Center
    4. Fitness Center
    5. Lounge
    6. Food Delivery Partners
    7. Coffee Bar
    8. Outdoor Recreation Area
    9. On-Site Market
    10. Outdoor Plaza
    11. UBER Business
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Courier Services & Messengers
    4. Solicitation
    5. Visitor Access
    6. Vendor / Contractor Access
  6. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Transit
    4. UBER Business
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft, Insurance and Incident Reporting
    6. Lost & Found
    7. Access Control
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Janitorial Service

Unless you have arranged for daytime cleaning, your office suite and all common areas are cleaned
nightly Monday through Friday, except for building holidays.  We request that you contact the Property Management team with any housekeeping issues or concerns by submitting a service request through 
JBG SMITH Connect for assistance.  If you have comments regarding the cleaning services, please
contact your Property Management team.

 

Typical Services Provided:

Daily

  • Empty trashcans and recycle containers
  • Dust accessible work surfaces
  • Vacuum carpet
  • Mop tile floors
  • Clean countertops and mop kitchen floors
  • Vacuum carpet in elevator lobbies, reception areas, and other common areas
  • Clean restrooms and restock supplies

Weekly

  • Dust accessible areas of furniture, convectors, and other furnishings
  • Spot Clean glass in doors and partitions

Monthly

  • Dust window blinds and window frames
  • Spot clean walls as needed
  • Clean telephones
  • Mop and buff tile floors

Quarterly

  • Dust window blinds and window frames
  • Clean and refinish tile floors where necessary
  • Dust baseboards
  • Dust light fixtures

Semi-Annually

  • Wash windows

Annually

  • Wash light fixtures and lenses
  • Clean window blinds

 

Additional Services

If you would like the janitorial staff to provide additional cleaning services for your organization, please contact your Property Management team.

NOTE: Cleaning staff will not move papers or other materials from surfaces to be cleaned, dusted or vacuumed. Trash not placed in trashcans should be clearly marked "trash" or "basura." The cleaning of private kitchens and bathrooms is the responsibility of the tenant.​​​​​​

 

Green Cleaning

Our buildings are cleaned using products and procedures that reduce the exposure of building occupants to potentially hazardous chemical contaminants, which can adversely affect air quality, human health, building finishes, building systems and the environment.

We partner with cleaning service providers certified under the ISSA Clean Industry Management Standard (CIMS) Green Building Criteria or Green Seal Standard for Commercial and Institutional Cleaning Services GS-42 and who are aligned with Green Seal practices.

Learn more here: 

Green cleaning continues using products recommended by the CDC and EPA.  Coronavirus disinfecting protocols follow a separate, but parallel path and is additive to green cleaning protocols.